Shipping Policy

Effective Date: July 31, 2026

At ScenZ Perfumes, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

• Orders are typically processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During festive seasons or promotional sales, order processing may take slightly longer.

Delivery Time

Estimated delivery timelines are:

• Gujarat: 2–4 Business Days

• Rest of India: 3–7 Business Days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, remote locations, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during the checkout process before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) so you can monitor your shipment's progress.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect or incomplete address is provided, resulting in re-shipping or return charges, the additional shipping costs may be the customer's responsibility.

Damaged Package

If your package arrives visibly damaged, please notify us within 48 hours of delivery.

To help us investigate and resolve the issue quickly, please provide:

• Photos of the damaged package

• Photos of the damaged product

• Your Order Number

Our team will review your request and provide an appropriate resolution as soon as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

ScenZ Perfumes

Near Limda Chowk, Opposite Bhadrakali Temple, Porbandar, Gujarat, India

Phone: +91 63566 15666 / +91 82006 50563

Email: care@scenz.in