Cancellation Policy
Cancellation Policy
Effective Date: July 31, 2026
At ScenZ Perfumes, we strive to process and ship orders as quickly as possible. Please read our cancellation policy carefully before placing an order.
Before Dispatch
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Orders may be cancelled before they have been dispatched.
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If your payment has already been received, the eligible refund will be processed to the original payment method.
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Refund processing may take 5–10 business days, depending on your bank or payment service provider.
After Dispatch
Once an order has been shipped, it cannot be cancelled.
If you no longer wish to keep the product after delivery, please refer to our Return & Refund Policy to check whether your order qualifies for a return or refund.
Cancellation by ScenZ Perfumes
We reserve the right to cancel any order due to circumstances including, but not limited to:
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Product unavailability
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Pricing or listing errors
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Suspected fraudulent or unauthorized transactions
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Payment verification issues
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Circumstances beyond our reasonable control
In such cases, customers will be notified, and a full refund will be issued to the original payment method.
Contact for Cancellation Requests
If you wish to cancel your order before dispatch, please contact us as soon as possible.
ScenZ Perfumes
Near Limda Chowk, Opposite Bhadrakali Temple, Porbandar, Gujarat, India
Phone: +91 63566 15666 / +91 82006 50563
Email:care@scenz.in
Email : vickymangera01@gmail.com
By placing an order on our website, you acknowledge and agree to this Cancellation Policy.
